Highlights
The industrialisation of services
Nicola Morelli
School of Architecture and Design, Aalborg University
Aalborg, Denmark
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Designing for Service
Lucy Kimbell
Clark Fellow in Design Leadership
Saïd Business School, University of Oxford
(more…)
Tag Cloud
aesthetic design
critical design
design decisions
design thinking
developing countries
emotion
empowerment
experience
Greece
human-centered design
interactions
knowledge management
organisational change
organisational leadership
public management
public sector
public services
re-Pubblic
relational quality
service design education
service design tools
Service Dominant Logic
service economy
service innovation
service operations
service relationships
service science
social change
Social Design
social enterprise
socio-technical assemblages
sustainability
system design
systemic thinking
value in use
visualisations
wellbeing