resources
Designing for services in science and technology-based enterprises
Publication from the Designing for Services in Science and Technology-Based Enterprises
Publication from the Designing for Services in Science and Technology-Based Enterprises interdisciplinary research project initiated by Saïd Business School (SBS) at the University of Oxford. This one-year study (2006-2007) explored how academics from management and design disciplines, service designers, and science and technology entrepreneurs understand the designing of services in science and technology-based enterprises.
The publication includes short essays from several of the participants in the project including perspectives from operations management, strategy, innovation studies and design.
Edited by Lucy Kimbell and Victor Seidel. Funded by the AHRC-EPRSC Designing for the 21st Century initiative.
Link to publication (PDF format. 1.4MB)
See also the short film ‘What do service designers do?’ which follows London-based service innovation and design consultancy live|work in the early stages of a project with g-Nostics, a company offering personalised medicine.