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	<title>Comments on: Reading List by Lucy Kimbell</title>
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	<description>Being acknowledged by most within the design community</description>
	<lastBuildDate>Mon, 30 Aug 2010 13:12:29 -0700</lastBuildDate>
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		<title>By: Service Management and Marketing - Topic Research, Trends and Surveys</title>
		<link>http://www.servicedesignresearch.com/reading-list-by-lucy-kimbell/comment-page-1/#comment-44</link>
		<dc:creator>Service Management and Marketing - Topic Research, Trends and Surveys</dc:creator>
		<pubDate>Fri, 16 Jul 2010 12:43:04 +0000</pubDate>
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		<description>[...] Servicescapes: The Impact of Physical Surroundings on customers and employees, Journal of ... Read More      RECOMMENDED BOOKS               REVIEWS AND OPINIONS      How service teams can inspire [...]</description>
		<content:encoded><![CDATA[<p>[...] Servicescapes: The Impact of Physical Surroundings on customers and employees, Journal of &#8230; Read More      RECOMMENDED BOOKS               REVIEWS AND OPINIONS      How service teams can inspire [...]</p>
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		<title>By: Kylie Batt</title>
		<link>http://www.servicedesignresearch.com/reading-list-by-lucy-kimbell/comment-page-1/#comment-39</link>
		<dc:creator>Kylie Batt</dc:creator>
		<pubDate>Mon, 24 May 2010 17:06:18 +0000</pubDate>
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		<description>&lt;strong&gt;Специально зарегистрировался на форуме, чтобы поучаствовать в обсуждении этого вопроса....&lt;/strong&gt;

&lt;a href=&quot;http://fkdconsalt.ru/?p=863&quot; rel=&quot;nofollow&quot;&gt; &lt;/a&gt; Human-Computer Interaction, 9, 151-182.
Bate, P. and Robert, G.....</description>
		<content:encoded><![CDATA[<p><strong>Специально зарегистрировался на форуме, чтобы поучаствовать в обсуждении этого вопроса&#8230;.</strong></p>
<p><a href="http://fkdconsalt.ru/?p=863" rel="nofollow"> </a> Human-Computer Interaction, 9, 151-182.<br />
Bate, P. and Robert, G&#8230;..</p>
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