Designing for services in science and technology-based enterprises
Lucy KimbellPublication from the Designing for Services in Science and Technology-Based Enterprises
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resources
What do service designers do?
Lucy KimbellA short film focussing on the practices of professional service designers
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Reading List by Lucy Kimbell
Lucy KimbellClark Fellow in Design Leadership
Saïd Business School, University of Oxford
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Adopting Rigor in Service Design Research
Daniela SangiorgiSpecial Session on Service Design
IASDR09 conference, Seoul. 18-22 October 2009
Adopting Rigor in Service Design Research
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Social Animals
Sarah DrummondParker S. and Campbell E.: RSA Design & Society. Social Animals: tomorrow’s designers in today’s world by Sophia Parker. A report on the RSA Design Directions project
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Service Design reading list
Qin HanService Design reading list
A collections of reading material suggested by practicing service designers
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Re-Public:Innovative services design for all
Nicola MorelliInnovative Service Design for All
Special Issue of Re-Public
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The psychology of waiting lines
Don NormanNorthwestern University + Nielsen Norman group + KAIST
Evanston (think Chicago) + Palo Alto (think San Francisco) + Daejeon, S. Korea
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‘Deep participation’ in secondary schools?
Daniela Sangiorgi‘Participation, Development and Design’
ImaginationLancaster, July 2009
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Designing Services with Innovative Methods
Satu MiettinenDesigning Services with Innovative Methods
Miettinen, Koivisto (eds.)
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