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Service Design reading list
Service Design reading list
A collections of reading material suggested by practicing service designers
I once called for all service designers to suggest books or magazine that they are reading. It was initially for creating a purchase list for the college librarian. Then, thanks to the active response from designers, it turned out to be a really good literature collection as a starting point for anyone who is interested in Service Design.
The list is presented online: http://designgeneralist.blogspot.com/2009/07/service-design-reading-list.html