Mapping and Developing Service Design Research in the UK - Final report 2014

Mapping and Developing Service Design Research in the UK – Final report 2014

In June 2014, we published the final report, documenting all of the research. To download the full report, click here.
Building the Service Design Research Landscape

Building the Service Design Research Landscape

Our first workshop, held at Lancaster University, at the ImaginationLab on 27th June, looked to explore the wider landscape of Service Design Research to identify current and potential future areas...
REFIT

REFIT

EPSRC BuiltTEDDI programme
Loughborough Design School, Loughborough University School of Civil and Building Loughborough University
Initial landscape mapping

Initial landscape mapping

Based on the first SDR Advisory Board meeting and case studies collected via the website, we have created a first SDR landscape map.
Service Design

Service Design

Andy Polaine, Lavrans Løvlie & Ben Reason
Book
The Working Well Design Challenge

The Working Well Design Challenge

Nominet Trust
Design Council
Advisory Board Meeting 26th March 2013 ImaginationLancaster, Lancaster University

Advisory Board Meeting 26th March 2013 ImaginationLancaster, Lancaster University

The first Advisory Board meeting of SDR UK was held in ImaginationLancaster (Lancaster University). The meeting aimed to start mapping the field and to plan future workshops. Based on the...
Design in Practice. Flexibility and change for healthcare service providers

Design in Practice. Flexibility and change for healthcare service providers

EPSRC funded HaCIRIC (Health and Care Infrastructure Research and Innovation Centre)
Rachel Cooper, Daniela Sangiorgi, Valerie Carr, Monika Buscher and Sabine Junginger (Imagination Lancaster, Lancaster University)

Service Design Research UK (SDR UK), funded by an AHRC Network Grant, aims to create a UK research network in an emerging field in Design that is Service Design. This field has a recent history and a growing, but still small and dispersed, research community that strongly needs support and visibility to consolidate its knowledge base and enhance its potential impact. Services represent a significant part of the UK economy and can have a transformational role in our society as they affect the way we organize, move, work, study or take care of our health and family. Design introduces a more human centred and creative approach to service innovation; this is critical to delivering more effective and novel solutions that have the potential to tackle contemporary challenges.

 

What are the aims?

  • Identify, compare and map current research work into Service Design in the UK and its intersections with other disciplines;
  • Increase understanding of and demand for Service Design as a practice and research field in the UK;
  • Identify research and knowledge gaps in the field to inform PhD studies and future research projects, collaborations and ideas;
  • Increase visibility and connectivity of SDR UK nationally and internationally.

 

What we will do?

SDR UK will organise 3 thematic workshops with 30 participants each (academics, designers, relevant institutions and organisations) to map the field and illustrate with examples and research work what design can do for service innovation. Each workshop will share case study experiences, map existing knowledge at the core and boundaries of the field and identify knowledge gaps and research questions that will inform the following workshop. Final results will feed into a positioning paper that will be presented at ServDes conference in April 2014 at Lancaster University (servdes.org).

 

Who are we?

Daniela Sangiorgi (Lancaster University) and Alison Prendiville (University of the Arts London) are coordinating SDR UK, supported by Amy Ricketts (Research Assistant).

SDR UK Advisory Board includes both academics and relevant institutions: Stuart Bailey and Alastair McDonald (Glasgow School of Art); Perrie Ballantyine (NESTA); Paul Chamberlain (Lab4Living, Sheffield Hallam University); James Moultrie (Design Management Group, Cambridge University); Lucy Kimbell; Val Mitchell (Loughborough University, SDRG); Ailbhe McNabola (Design Council); Bruce Tether (Manchester Business School); Paul Thurston (PDR); Robert Young (Northumbria University); Hazel White (Dundee University); Birgitte Andersen (The Big Innovation Centre).